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About Us
Surf Turtle are completely dedicated to your total satisfaction. If you have any suggestions or comments please email us at sales@surfturtle.co.uk.
Our Contact details:
Surf Turtle
81 Templecombe Drive, Bolton, Lancs BL1 7TA, UK
Phone: 01204 304013
Fax: 01204 304013
Email: sales@surfturtle.co.uk
Making A Purchase
Making a purchase could not be easier. Just browse our Catalogue, and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "Order" and you will be asked for a few details that we need to be able to satisfy the order.
We accept all major debit / credit cards. We do not charge for any item until it is ready to ship. Backordered items are not charged until they are shipped. You may send your credit card information via phone, fax, email or over the Internet.
Shipping And Handling
All goods purchased will be despatched by first class post within 2-3 working days of order.
Delivery Schedule
We deliver your order right away. We will normally send your order to you in 2-3 business days . International orders are generally received in under 10 days.
Back Orders
If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges
All our orders are VAT free.
Credit Card Security
All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site.
Guarantee
We guarantee your satisfaction. All of our products come with a 10 day no quibble guarantee.
Reaching Us
If you need to reach us, please email us on sales@surfturtle.co.uk, alternatively, you can call on 01204 304013 (International +44 1204 304013) or fax us on 01204 304013 or write to us at 81 Templecombe Drive, Bolton, Lancs BL1 7TA. U.K.
Privacy Policy
Surf Turtle do not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Returns Policy
We hope that you will be happy with your purchase, but if for any reason you are not completely satisfied please contact us within 7 working days of delivery and we will be happy to exchange the goods or refund your account.
